Musings on political communication, how it works, or doesn't, what it is and should be and reflections on what our leaders are saying and, importantly, how they say it!
Wednesday, April 30, 2008
Steep Learning Curve or what
Is the BBC backing Cameron?
Just to check perceptions I asked an unwitting young person what they thought of the party leaders based on these pcitures. Brown was described as 'old, ugly, squeezing and invisible err 'breast' (ok unwitting young person was male), but less amusing for Gordon, said male yout also thought he looked 'uncaring and uncompassionate... I wouldn't vote for him'. Clegg was 'snobby', 'needs a shave' and 'remote' though he also asked who he was and if he was a Conservative. Cameron seemed like 'a nice guy', 'I'd vote for him'. Why, well the photos offer perceptions, Cameron's photo shows him lookign straight at the camera, not down at it, so he is 'on the level' not in a position of authority, he is smiling unlike the other two, he looks normal. Is this accident or conspiracy, if I was the PR team of Clegg or Brown I would complain!
Tuesday, April 29, 2008
The attack strategy
The second entitled "Missing Idiot," shows "an Oxfordshire resident calls Private Investigator Shirley Holmes to report that their village is missing its local idiot. Can you guess who the missing idiot is?"
Tuesday, April 22, 2008
Will Youtube have an impact?
Getting noticed, but maybe not in a good way
ith titles that make the visitor beleive they are camapign ads for Clinton and Obama, both of which gain significant attention in their own right. To aid hits the image that appears (as the pic above shows) is a provocatively dressed woman; like many I thought someone somewhere had plummed new depths in grabing viewers for political ads, not the case. Her Youtube profile (right) also shows someone who is not Barbara Clark, who is pictured on her own website, and perhaps is designed to appeal to the male surfer. I find this quite bizarre, it has to be a stunt to try to get clicks, but is it really appropriate to combine a video talkign about 'Spitzer & Dupree ignore FBI subpoenas while IRS calls AIG' advertised with the picture of a topless busty brunette (possibly her from the profile picture) holding her breasts? She does get views, over 400 for the one with Clinton in the link title; does it devalue her cause is a bigger question. Surely this has to undermine whatever credibility her and her cause has or am I missing the point?Cheap shot or reinforcing a perception?
It is a radio debate between Johnson and Liberal Democrat candidate Brian Paddick, Johnson suggests Paddick was soft on drugs, as opposed to having a softly softly approach, Johnson perhaps is caught out by the semantic difference here. Paddick did suggest not arresting and charging cannabis users, not decriminalising them, and so seems out of his depth. But the clip seems really to offer a negative perception of both participants. Paddick interrupts Johnson, Johnson garbles the answer, could this make an audience feel more sorry for Johnson? Moreover, while it highlights Boris's inefficiency in interviews, is this news and so could it be read as just a cheap shot? Or, alternatively, does it reinforce a public predisposition towards Boris? Furthermore who is the main benefactor, as Paddick seems unable to change his standing, so far anyway, do these attacks, and the negative tone, benefit Ken Livingstone. All questions of strategy: and the wonderful unpredictability of political communication
Talking to the online audience
Clinton's 'Thank You' ad on Youtube has received almost 75,000 views and there are 117 comments most of which are positive. Her message is one of mobilisation and it seems to have that effect.
Obama Everywhere is a soundtrack for Obama travelling the country and being a real person, on the whole. So far it has only had just short of 20,000 views and 35 comments, most on the song. Interestingly Obama has a higher rating (4 stars), Hillary has three. Is this indicative of anything? She has reached a bigger audience, so far, but she also has lower support for this video; interesting contrast perhaps. More importantly will the parallel campaigns effect one another? Will one dilute the power of the other?
Hope, Change and Electioneering
That may have all changed though. A total outsider and former Roman Catholic bishop Fernando Lugo, the man who campaigned as "bishop of the poor" won 41% of the vote in an election that witnessed the highest ever turnout (66%) to become president. Maintaining a tradition of giving out free food when 'on the stump' he offered hope and, according to the LA Times correspondent, "Lugo is like a charismatic comet on a collision course with the lumbering planet that is Paraguay's political status quo". His campaigning was very much street level, but the rhetoric is the language of change used the world over.Saturday, April 19, 2008
The first live, full vision interaction with a candidate
My thoughts or comments; a lot of negative remarks by Paddick, very wordy answers that limit the number of questions, a lot of ambitious plans that are hard to see costed perhaps (trams for example). The problem, where are those who asked the questions, did any Londoners watch. For all we know the audience could be mostly outside London or even the UK. But an interesting innovation that will remain a point of reference for anyone who wishes to elaborate on some of the proposals a candidate, in this case Paddick makes. Could this be the future of debates? Could it sideline Question Time? Does Paddick do a good job in answering questions? Does he do a good job in managing his image and public perceptions of him? What perceptions can you build from this?
Friday, April 18, 2008
Political Communication v.1.5
What many of us are fairly familiar with is the traditional top-down model of political communication which is carefully packaged for the media consumption by a mass audience; this is political communication v.1.0. The Internet offers new means of targeting smaller audiences with bespoke messages as well as allowing a more conversational discourse between elected and citizens; this is particularly the case with Web 2.0 applications and tools which increasingly appear as part of the professional political communicator's toolkit. We are finding that O'Reilly's architecture of participation, providing a place where people can come and contribute, is being created; perhaps giving birth to a political public sphere. But for the electoral political organisation there are other imperatives also, these include: avoiding embarrassing contributions and user generated videos, pictures and comments; controlling the message and brand communication; gaining support through perception management; and trying to become the focal point of a community online in order to build offline participatory support. This means that the democratic structure that characterises Web 2.0 is often absent, comments are moderated to ensure control, interaction is limited and politicians can remain spectators of discussions and not engaging directly with voters who come into their participator architecture. Myself and Nigel Jackson thus propose we are seeing political communication v.1.5, adapting slightly to Web 2.0 but also adapting Web 2.0 to the requirements of the electoral cycle. A thought that hopefully will be published soon, comments are welcome. Penn not working with Paddick
Wednesday, April 16, 2008
Do scathing attacks make a difference?
Brian Paddick is languishing in a distant third place with 12% of predicted votes while Boris Johnson seems the clear leader with 45% placing him as first preference. Perhaps in an attempt to redress the imbalance in his favour he has launched a scathing attack on both his opponents, particularly Ken Livingstone. He calls Livingstone a "nasty little man", "very unpleasant" who treated all critics with "contempt" despite having an "appalling record of maladministration"; recalling the days of Red Ken and the GLC he accuses Livingstone of creating a "socialist republic" of cronies within city hall. Boris Johnson, in contrast he calls "somewhat eccentric" but "harmless", nevertheless stating "I wouldn't trust him to run anything for me?". His conclusion unsurprisingly is that he is the only "serious candidate". Referring to his handling of the 7/7 bombings he states "When London faced its most serious test since the Second World War after 7 July, I was the figurehead for the police and arguably, bearing in mind I got more airtime than he did, even more of a figurehead than Ken Livingstone was on that occasion".Americanisation?
As I commented earlier, Ken now has Obama's team working for him; Paddick announced a few days ago that Mark Penn, sacked by Hillary Clinton, is now on his team to assist Democrat strategist Rick Ridder and US ‘blogfather' Jerome Armstrong. Gordon Brown and Boris Johnson seem to be sticking mostly with home grown talent, Brown recently hiring Mark Flanagan of LBC to a team with predominantly UK-based experience. but it is interesting that Americans are the most prized catches it seems, is it due to the fact that US politics is that little bit ahead in technology and strategy, is it based on the idea that if they can do well in the US the UK should be a piece of cake; or is it that there are so many professional political strategists in the US that they have to go abroad to find work? What the UK lacks are political consultancies and this is mainly due to the lack of funding for political campaigns, in the US the spending is bigger than many third world countries' debt, one does beget the other. But maybe more of the big PR and Marketing companies should set up a political wing, one of the key questions surrounding Americanisation as a concept is whether US practice can be transplanted within other nation's polities; some say yes, some say no. Without belittling the great work of our US colleagues, it does make me wonder whether a UK firm would have a better understanding of UK people, politics and communication? It's an interesting question if nothing else.Politics, Music and Movement
In concluding a fascinating article in The British Journal of Politics and International Relations, Street, Hague & Savigny state that music is central to political and social movements as it, and its producers, have the ability to provide a platform from which public action emerges. Basically music has an inspirational quality that draws its audiences together and can create a movement. Reading that I heard on Radio 2 that Peter Garrett was now Minister for Environment, Heritage and Arts in Kevin Rudd's new government in Australia, who, so what?And sometimes when a thousand voices
Tell you that you're wrong
A saint in any form
Becomes a sinner all along
Is this too negative? Is it negative at all?
Ken borrows from Barack
This video complements a series of vox pops with Londoners saying how great London is to live and work in, all of which appear on Ken's Youtube site (an example of which is below), he has also used the site to attack Boris Johnson's negativity and highlighting his own positivity.
The key message is to reinforce Ken's authenticity as a Londoner, something that won him power against the odds in 2000; but the important bit is not him saying that but real Londoners endorsing him as the candidate. It is working for Obama as he can claim an outsider status to some extent; can it work for the incumbent?
Tuesday, April 15, 2008
The main event
Clearly they expect a lot of viewers who demand a perfect image of everything as it happens, is this due to interest in the campaign (perhaps an Obama effect) or that there is typically high interest in conventions“The [political] conventions will be our first big event in HD and our new [HD] control room should be online by early June, then we’ll start doing some news in HD... Editing will be a challenge because of all the SD [4:3] source footage intercut with HD. Our Avids [Adrenaline Newscutters] output only one channel at a time, either HD or SD. For the HD newscast, all the SD footage will be upconverted and standards converted on the timeline. Our router outputs will all have upconvertors so that we can output everything in HD. The existing infrastructure for SD is huge, so we’ll start upgrading where and when it makes sense, but it’s going to take time for a complete HD roll out.”
Mr Johnson, who's that?
If you call someone by their first name it shows liking, or at least familiarity, and so perhaps that is why most of those with an ounce of political knowledge feel comfortable referring to Boris Johnson as simply Boris. He is unique in many way, perhaps the only famous person since Mr Yeltsin to be called Boris, and so he has a particular standing and recognition is part of that. I remain surprised that the recognition seems to be making him a viable candidate for London mayor after his history of gaffes and the bumbling image he presents on television, but he is now positioning himself as a serious candidate. Hence it is surprising that Labour Minister Tessa Jowell, after ordering Labour MPs to refer to him as the formal Mr Johnson, rather than Boris, has defended this move by saying she wanted to avoid the election being seen as a joke. Surely Mr Johnson offers gravitas, whereas Boris with the epithets of 'bumbling' etc he has had is less serious. But perhaps it is actually not about the seriousness of the election but the credibility and familiarity Boris enjoys as 'Boris' that Mrs Jowell is most concerned about as his lead is extended. Monday, April 14, 2008
It's the economy, stupid!
The words of Bill Clinton attacking George Bush Snr, which seem rather prophetic of the current problems facing British politicians and the attacks launched agaisnt both Gordon Brown and his Chancellor Alastair Darling. For Gordon Brown the challenge is to get voters to accept that there will be no crisis as he has contingencies in place, and that the crisis is not his fault but due to global economic problems beyond his control. The challenge for the Conservatives is the attach blame solely to Brown and to get the public to believe he is neither sufficiently prepared or equipped to deal with the impending crisis. If the crisis worsens the Conservatives benefit, if there are no further collapses then Brown may have time to shake this monkey off his back. Currently it is down to public trust to manage the economy, and perceptions of the two sides as they claim and counter-claim; the Conservatives' challenge, if they win an election prior to the global crisis going away, is to prove they can do better and to avoid opportunities for instant loss of credibility. Interesting times!!Marketing Analogies and the Political Consumer
Nick Robinson creates some interesting analogies in his post of 8.30 this morning. Entitled the political marketplace he firstly links popularity with share value, so arguing that if Gordon Brown was a plc we would now be selling his shares and his value in the marketplace would be in free fall. He then moves on to suggest that the voters are buyers and sellers, and elections are a little like trading stock; is this an accurate reflection of the way the electors view democracy or is it a disservice to civic duty in Britain?Saturday, April 12, 2008
Hillary's last push
With a matter of 100 delegates between them and many super-delegates still in need of convincing, Hillary Clinton has launched her push to win Pennsylvania. One thing of benefit to her cause was a gig by Elton John that raised $2.5 million, but what is more important; his endorsement of the cash? Clearly there is a degree of synergy between his appearance and her use of the I'm still standing line. But perhaps of more help has been a gaffe, well perhaps an ill-judged line, from Obama. His statement about the disillusioned working class has been spun by opponents to make him appear patronising. His observations was: "You go into these small towns in Pennsylvania and, like a lot of small towns in the Midwest, the jobs have been gone now for 25 years and nothing's replaced them. And it's not surprising, then, they get bitter, they cling to guns or religion or antipathy to people who aren't like them or anti-immigrant sentiment or anti-trade sentiment as a way to explain their frustrations". Interestingly attacks have come from both Clinton and McCain, which suggests that not only does Clinton see him as the main rival but so does McCain. The big questions is will either his comments or Elton's appearance have an impact on the contest? With 10days still to go to the Pennsylvania primary he has time to recoup as does Clinton to drive public opinion against him; so who will the voter believe. If the voters in Pennsylvania did not "need a president who looks down on them", as Hillary claims, and Obama becomes linked with looking down on them as opposed to being one of them it could be quite damaging. Thursday, April 10, 2008
Mud & Pledges
• failed to support measures to take tough action on crime
There is also the competence issues, something which both sides are asking voters to consider. Boris stresses the failures of the Livingstone administration (an example of this is left), Labour meanwhile seem to be playing on a belief that everyone already suspects Johnson's ability so we will repeat and remind phrases such as "incompetent Boris Johnson in City Hall taking risks with their cost of living.". So it seems this close contest may come down to a contest over credibility, who do Londoners believe will do the job best, secondary trends my be whether there a significant interest in change and how Londoners assess Livingstone's performance. It could be interesting to see whose mud sticks and whose pledges are believed.Scarred of the headlines
Engagement via Youtube
Every election campaign now involves Youtube, it seems almost de rigeur and normal. There are not many questions uploaded yet and not much activity but as the contest moves towards a conclusion it could be interesting to see how many engage with the three main candidates and want to talk about issues. Currently it is just the 'wall' that is gaining attention, here we find issue based questions some of which border on the philosophical to some extent i.e.: "Is it right that an indigenous population should be allowed to become an ethnic minority in their own city without even being consulted?" but then we have social media graffiti a la: 'BORIS IS A CUNT' a weighty contribution from someone called Pete. But, that aside, is Youtube offering a real potential for a new level of engagement or is it just a passing fad that only a few will bother with - an interesting question!!
Charity Idol
Tuesday, April 08, 2008
is this interaction?
An aide to engagement or indecision
It claims to "help you to determine your preference for the London mayoral and Assembly elections", whether it does is more questionable. Vote Match London 2008 offers 25 statements which which you can agree, disagree or neither, you can then match yourself against the candidates on all the topics. While it aids you to see who is closest on the issues that are of most concern, so if you agree that "The 'stop and account' form that the police have to fill in when they use stop and search powers should be scrapped" you find both Boris Johnson and Brian Paddick agree while all the rest do not. If this was the single issue that concerned you then you could use the proximity theory of voting and assume that the candidates closest to you on that single issue should get you votes (1st and 2nd preference) with the order chosen by other cues perhaps. The unprofessional professional?
Mark Penn (left) has been a trusted adviser and aide to the Clintons since the mid 1990s, it has been a sideline alongside to his proper job of running public relations company Burson-Marsteller, a global giant in the sector who has the mission statement of providing a 'gold standard' to clients. But will Penn's credibility be damaged by his performance serving Hillary Clinton? There are a number of areas of the campaign where the "Monday-morning quarterbackers" (media pundits that dissect campaigns) have found Penn at fault: his over confidence in her as the obvious winner, the reliance on the Clinton name and lack of understanding of the public mood and desire for change being the major areas. It was a conflict of interests that sealed his fate, he was negotiating a free trade agreement with Columbia that Bush is trying to drive through Congress that the Democrats and Clinton in particular oppose wholeheartedly; hence Bush's urgency. Its seems the PR man got it wrong on a number of counts; is this surprising.Sunday, April 06, 2008
The Obama Fellowship
But I also want to let you know about an exciting project that we'll be kicking off in all 50 states this summer. It's called the Obama Organizing Fellowship. When I was a young man, I was inspired by the Civil Rights Movement and the idea of people working at a grassroots level to bring about change. I got my chance on the South Side of Chicago, as a community organizer, and it was the transformative experience of my career. It allowed me to put my values to work and to see that real change comes not from the top-down, but from the bottom-up, when ordinary people come together around a common purpose. The experience changed the course of my life -- and I want to share that kind of opportunity with you. That's why we're introducing a program that's going to train a new generation of leaders -- not only to help us win this election, but to help strengthen our democracy in communities across the country. If you apply and are selected, you'll be trained in the basic organizing principles that this campaign and our movement for change are built on. You will be assigned to a community where you'll organize supporters. Assignments will begin in June, and you'll be required to work a minimum of six weeks over the summer. This program is designed to give you real world organizing experience that will have a concrete impact on this election.
The big question is whether this is simply about mobilising people to campaign for Obama, or is it genuinely about building a new progressive generation of politicians? A bigger question, is all of this community work sustainable should Obama win the Presidency and if not what will the impact be on engagement in US politics?
Testing the water
Friday, April 04, 2008
The turnout challenge
I will be interested to find out if turnout for the London Mayoral Election is higher than expected this year, and in particular if it is higher among the 18-25s. The reason for the latter is that a Facebook group has been created by London Elects, presumably, the body overseeing the running of the contest. It is very simple, it has a logo that reminds about the date, offers links on how to register and who the candidates are and has created an event which all members of the London network are invited to join: once joined they can be contacted about the event by London Elects and reminded the day before and on 1st May. The attempt is clearly designed to reach out to a voter group that have lesser likelihood of participating via a media they are expected to use and interact with; hits all the buttons but will it work? Will it be just the over 30s Facebook users and political anoraks (yes, that is me I refer to) that sign up and vote or will a few 18 yr old new voters be drawn out by this experiment?
London Elects is not alone in getting a seat on the Facebook bandwagon. The Power of Information Taskforce has been created, under the leadership of Tom Watson MP (right), which aims at helping government departments make better use of the Internet. Just focusing on one site Netmums a "unique local network for Mums (or Dads), offering a wealth of information on both a national and local level", Watson argues "Having 100,000 mums on a social network like NetMums sharing ideas about how you bring up kids or what it's like to give birth can be useful to government because they can talk about the services that they provide. Government can be useful to them to give them advice on what's good and what isn't good". So perhaps the notion of political marketing will incorporate data collection on the issues of concern via monitoring social networks which will then be reiterated back to the public via manifestos. Sex, Leaks and Media Hype
Does it matter that Ken Livingstone has five children by three different women, is the issue one of his honesty and integrity or is it true that, as he claims, the public have no interest in his private life. Should we read anything at all into the fact that Nick Clegg 'may have' slept with 'no more than 30 women' in his life? Should we agree with the suggested title for a blog post on the Independent of "Why Political Pundits are Gossip Obsessed Twats". Of course being in the public eye invites scrutiny, and deservedly so; and if like Clegg you allow Piers Morgan to interview you for GQ you get what you deserve, but the obsession with gossip and the sex lives of politicians can detract from the real issues. In terms of media management, while Livingstone is under fire for criticising a Yougov poll that shows Boris Johnson with a 12% lead and the focus is on the marginality of the race, maybe a more personal story is of use to Livingstone. Thus stories such as this may well be liked by journalists but can also be leaked to cover up worse stories that really do have political impact.Wednesday, April 02, 2008
Tracking the super-delegates
As we have heard, the outcome of the race to Democrat candidate in the US presidential election is down to the delegates who are sent from each of the states and then the superdelegates who can, when the contest is close, be swayed by the candidates and their campaigns, the voting across the states or other interests. Some have already declared, some are undecided but have voiced leanings but until the nothing is definite. The only hints are what the superdelegates say, privately or publicly directly or in the media. To aid understanding and observation of the process, an online wiki has been created to monitor these hints. The Superdelegate Transparency Project has created a wobble list, currently there is little 'wobbling' going on but if any citizen hears a hint that a declared or leaning candidate does hint a shift in their allegiance they can report it and, quite clearly, it would be difficult to shift for the wrong reasons as any hint of shift may have to be justified. A war of rhetoric
"Rocky Balboa had gotten halfway up those steps and said, 'Well, I guess that's about far enough'. Let me tell you something, when it comes to finishing a fight, Rocky and I have a lot in common. I never quit."
Is it not just a little childish?
It is a little surprising that when visiting her Peckham constituency, surrounded by police officers, Harriet Harman felt it necessary to wear a stab vest. In particular when in her defence she claimed she dressed in 'appropriate clothing'. William Hague did not exactly go for the jugular when making the jibe: "Presumably when you go to a cabinet meeting you dress as a clown." Neither did Harman talk about real issues in responding "If am looking for advice on what to wear or what not to wear, I think the very last person I would look to for advice is the man in a baseball cap," such it seems is the standard fare for PMQs even when it is the first time a woman has stood at the dispatch box since Thatcher. It seems that only John Humphreys on the BBC Today Programme felt willing to tackle her on the important issue that the everyday Londoner may consider: "You wear a hard hat on a building site because there are dangers there. There is the danger that something might drop on your head. You don't need to wear a bullet-proof vest on the streets of London, do you?" And that is the issue, one explored further more broadly in the media but not in parliament, it suggests the streets of Peckham are not safe to walk and this is not a good message for a cabinet member to send out when gun and knife crime are prominent in the media. What amazes me is that the professional image consultants and dressers seem unable to give good advice these days.Pavement Politics and the postmodern campaign
While Brian Paddick is advertising the harnessing of Twitter, two of his opponents are talking about the importance of getting out on the streets. In Sunday's You magazine Boris Johnson talks about how recognition among the taxi drivers and ordinary people is important with the interviewer hinting that he is increasingly being taken seriously while retaining public good will. George Galloway, who wants to make the jump from independent MP to Independent Mayor is going back to his Big Red Bus (once collecting charity on the way to Baghdad) and encouraging supporters to join him. In a message to his Facebook fans he calls to his supporters: "We’ll be out from about 12pm every day til 7 in the evening. We’ll be stopping to give out leaflets and speak to people and really trying hard to build my vote and for the other London Assembly candidates. Come to Club Row, London E1 (near Liverpool Street and Bethnal Green tubes) every day for 12pm to join us on the bus". This is the practical evidence of the emergence of a postmodern campaign: going out to the people using multi channels as appropriate to ensure reaching the greatest number of the target electorate. Tuesday, April 01, 2008
Welcoming the twittering citizen
The downside is that all questions and answers will be pretty brief, hence questions that require significant detail may be difficult to handle; also it could be hijacked by opponents. But on the upside this is not answering four or five questions but could allow a lot of answers depending on the time devoted (and there is a 5 day period). If handled well it will not only offer the perception of being responsive but show true responsiveness and interactivity and allow Paddick to get a real sense of the temperature and strength of opinion and where the public stand on the issues. But there may be one further problem with this idea, while it seems Paddick may be unlikely to win if we believe polls if a candidate did this and won it would place a heavy burden of expectation on their shoulders. Could you twitter from the Mayor's office or No 10, well yes you could, but would you want to or should you? It is an interesting question and worth thinking whether any citizen should have the right to ask the Mayor, PM or their MP "what are you doing for me right now?".Getting young people engaged
Is he correct?
Deliberately Unspun or just unprofessional?
some bits of his communication were questioned as to whether they gave the perception of someone to whom image does not matter. This tactic may well have worn thin now though, particularly when his own colleagues are describing his speaking style as 'flat'. With that as context consider the email sent out by Labour to start their campaign for the local elections; a campaign of which the "starting point is, and always will be, the struggles and the hopes and ambitions of hard-working families". It is accompanied by the photograph (right) of genial Gordon, or is it the Boston Strangler; chief Dawn of the Dead zombie, what does this picture say? To be fair it should be a film of him talking but if your email blocks the javascript you just get this still image; it seems no-one considered that eventuality. What does it say to you?